Online Consultation

Online consultation session with our Registered Traditional Chinese Medicine Practitioner.
Chinese Herbal Medicine Therapy and healthcare opinion would be provided.

It is more flexible on time and distance.

Please read the instruction and make your appointment reservation on the Calendar below.

For Appointment within 24 hours or Outside opening hours, Please Contact us through Whatsapp/Text: (+44) 7565899955.

 

 

Update on Cancellation Policy

Over the past few years, we have always tried our best to accommodate requests to change or cancel appointments, as we understand that unexpected circumstances can happen in life and that some flexibility is necessary.

However, due to the increasing demand for appointments, we need to ensure that cancelled slots can be offered to other patients who are waiting for an appointment.

Therefore, we are updating our cancellation policy:

**From 14th September 2026, any changes or cancellations must be made by 1:00 pm on the day before your appointment, to avoid a £15 cancellation charge.**

If an appointment is cancelled or changed after the cut-off time, the **£15 cancellation charge will apply**.

In exceptional circumstances, the cancellation charge may be waived if appropriate supporting evidence is provided.

We really appreciate your understanding and cooperation. This policy helps us manage appointments fairly and gives other patients the opportunity to take up cancelled slots.

Thank you for your continued support and understanding.

Once you have made the reservation on the calendar,
You will receive an Email from the System
and a Calendar event in your google account.


Booking timeslot is reserved. Please enter the Google Meet link on the timeslot reserved for the consultation.

If the chosen timeslot is found NOT available by the Practitioner, we would send an email for booking amendment. Alternative timeslot shall be discussed through Email.

 

MEET WITH MISS NG FOR Online Consultation

MEET WITH MR LAM FOR online consultation